“Both Rene and I would like to thank you for the fantastic job that you did on the construction of our home in Balsam Mountain Preserve. The final product is outstanding and we have received rave reviews from everyone who has visited the property. This was clearly the best experience that we have ever had with this process for the following reasons:
Your attention to detail was outstanding which ensured that the home was completed with the highest level of quality. Your experience and expertise was demonstrated throughout the process…You always presented options or solutions when you noted items that you believed did not meet our standard…We truly believed that you were invested in the process as a builder as we were as Owners and this really contributed to the feeling that we were working as a team…You treated this project as if you were building the home for yourself… Your level of integrity matched your level of craftsmanship.
In my business, the Net Promoter Score is the ultimate measurement of customer satisfaction and we would give you a 10 out of 10 score. We are clearly promoters of you and your company and would definitely use you again for any of our new construction or renovation projects in the future. We have the highest level of confidence in recommending you to anyone that is considering building a new home, particularly in the mountains of NC… read full letter…”
Brian & Rene Noonan
Balsam Mountain Preserve
“This provides our reference for Mr. Bill Miller, General Contractor for the substantial renovation of our 5,000+ sq. ft. Custom home in Balsam Mountain Preserve…a complex project requiring both significant demolition and custom design/construction over a 12 month period finishing in 2014. We intend to again contract with Bill to build our next home.
Here’s why: Integrity…Skill/Knowledge…Program Management construction and cost control…Program planning, communication and reporting…Professionalism and customer management…We would very highly recommend Bill for all construction assignments big or small that require the management by an effective, highly ethical and conscientious executive…read full letter…”
Bob & Karen Hannan
Balsam Mountain Preserve
“I am delighted to offer a reference for Bill Miller for licensure as a General Contractor in the State of North Carolina. I have been an acquaintance of Mr. Miller for many years on both a personal and professional level. The projects that we have worked on together have exceeded $2,000,000 dollars and his commitment to quality and standards exceeded my expectations. It has been my experience that he is consistently thorough, extremely organized and conducts his business on a level that can only be described as professional and honorable. I am confident that Mr. Miller will make an excellent General Contractor on projects of any scope.
It is with great confidence that I can recommend him as a candidate for Licensure. Should you have any questions, please don’t hesitate to call on me.”
M. Shawn Leatherwood, A.I.A.
The Architectural Studio, Waynesville, NC
“Sourcing the right contractor for any job can be challenging. Sourcing the right contractor for a job while living 2,300 miles across the country can be overwhelming… Thanks to Bill Miller and his team, our projects were both enjoyable and enormously successful. Why? We believe it’s because:
First, Bill is an excellent communicator. He listens intently and asks questions to ensure he understands project objectives. He’s a great thinking partner to brainstorm options to achieve desired outcomes and to problem solve those inevitable snags you hit along the way when working on any home.
He’s transparent – from the project contract to change orders and their potential cost impact to final billing. If Bill makes a commitment, you can bet it will be done, done right and completed in a timely manner. Second, Bill knows his trade. He systematically project manages to ensure materials, permits; tradesman and work components are sequenced to advance projects in the most efficient manner.
Our projects have been successful primarily due to Bill’s leadership, exceptional relationship skills, wealth of construction and project management expertise and his years of building an extensive network of extremely competent resources…Finally, the true secret to Bill’s success – Bill holds himself to extremely high standards and is a man of enormous integrity. We give Bill Miller (Carolina Heritage Builders, Inc.) our highest endorsement! We’ve worked with many contractors on numerous projects over the years and rarely have we enjoyed the process and outcome as much as with Bill and his team…read full letter…”
Beckie Yon & Jayne Parker
Balsam Mountain Preserve
“Bill worked as a Project Manager for Morgan Keefe Builders, Inc. from 4/3/2007 through 2/13/2012.While in our employment; Bill completed four custom residential homes ranging in price from $1.8-$3.8 million. In all cases, we had very satisfied homeowners and I would venture to say you could contact any of them and get very positive feedback.
Bill has been a committed and valuable member of the MKB team and he will be missed… I always found Bill to be focused on satisfying the homeowner’s needs and to have good attention to detail. I have enjoyed working with Bill and wish him all the very best…read full letter…”
Brenda S. Tudor, President
Morgan Keefe Builders, Inc.
“I have had the pleasure of knowing Bill Miller since 2007 when he served as the Construction Manager for my custom home in western North Carolina. The entire project, constructed by Morgan Keefe Builders, was a wonderful experience, due in great part to Bill’s involvement.
Bill’s guidance and professionalism during the two years of construction were exemplary. His understanding of complex construction techniques coupled with top-notch communication skills enabled him to effectively and smoothly manage a very complicated project. From pouring the foundation to the fine finish work, Bill’s extraordinary eye for detail resulted in an extremely high quality and beautiful home. Bill was honest, conscientious, fair to all involved, and was a pleasure to work with.
I would highly recommend him as an excellent contractor for any project. Please feel free to contact me if you would like further information.”
Frank A. de Ganahl
Balsam Mountain Preserve
“I had the pleasure of building a mountain home in North Carolina with Bill Miller as my Project Manager. He was recommended to me by a friend of mine who is in the industrial project management business and knows talent when he sees it.
Bill is a man of integrity – direct and forthright in all his dealings with me and with the contractors working on the construction of my home. He has extensive experience and a genuine talent in planning, construction, and overall project management of a custom home. He pays attention to the details that are essential to the completion of a fine home and takes a personal commitment to get it right. Bill listens effectively and was attuned to our interest throughout the project. He used his experience, creativity, and resourcefulness to deliver the look and features that we wanted in our home. We are very satisfied with the home we have built.
If you are considering building a custom home, I have no reservations in recommending Bill Miller to you.”
Robert and Sue Olsen
Cliffs at Walnut Cove
“Bill Miller served as Project Manager for the construction of my custom home in the mountains of western North Carolina in 2009-2010. Bill produced high quality work, using his experience in home building to coordinate the work of numerous craftsmen involved and ensure that all quality, cost and schedule targets were met. He was a “hands-on” manager, and he spent most of his time at the job site to personally supervise the work.
In addition to being a competent manager, as the homeowner I found Bill excellent to work with. He was open, firm and fair in all his business dealings, whether they were with me, the Architect, the many sub-contractors and suppliers, or the county building officials. His communications, both verbal and written, were clear and complete, and I knew exactly where we stood throughout the course of the job….read full letter…”
Robert Howard & Marianne Lyon
Balsam Mountain Preserve
“Bill Miller and his crews at Carolina Heritage Builders, Inc. managed and executed a major addition and remodeling project at our home on time and on budget (words rarely associated with custom home building) even though we changed a major design element after work had already begun! Bill was unflappable when we told him of the change we wanted to make, and he figured out how to make it work to make us happy.
We are thrilled with the new addition to our home, but also with the quality of the craftsmanship. Bill’s trades were very professional and nice to be around. This was important since we were living in the house through a large part of the construction. We wanted to be out of our home as short a period of time as possible and Bill made that happen. While we were away, Bill kept in touch with us through very detailed emails, and we appreciated being kept up to date in this manner.
We highly recommend Carolina Heritage Builders, Inc. especially because of Bill’s honesty, integrity, experience and communication skills.”
Nancy & Steve Ison
Balsam Mountain Preserve
“My Accountant introduced me to Bill when I recently decided to build rather than buy an existing Dentists’ office to begin my practice here in Arden, NC. I was careful in choosing someone who had both the experience in construction and the patience to work with me through the process. He worked with my Lender handling all of the administrative paperwork in a very thorough manner. Bill worked through the design process with the Engineer and Architect he procured as well as my dental equipment graphic designer…
The project was completed ahead of schedule and Bill managed my budget effectively to eliminate and unexpected costs. The finished quality of the work was more than I anticipated. Bill did an excellent job combining the existing structure with the new addition to make the completed building as a whole appear seamless.
I am very grateful for Bill’s fine work and would highly recommend him for any job you have in mind…read full letter…”
Dr. Melanie R. Casey, Owner
Avery’s Creek Family Dentistry, Arden, NC
“The work on our house is outstanding! Our vision was to open up our conventionally built home by replacing walls with posts & beams, replacing arched doorways with beam lintels, adding a wood burning fireplace, ceiling fans, and electrical improvements to mount our wall sconces and chandeliers. Bill Miller not only understood our project but actually had a name for the concept, Hybrid House. He turned our dream into reality. The entire process went as planned, was finished on time and within budget. Your tradesmen are excellent at their crafts ensuring the structural integrity of the project and leaving us with great peace of mind.
Bill meticulously supervised the project. He worked closely with us implementing every idea and detail we wanted though we were 500 miles away during construction. He kept his promise to have the work completed and the house put back in pristine order upon our return. Our trust in Bill’s values and integrity are well founded. The results are striking! The beam work is solid and beautiful; the fireplace is gorgeous and fully functional. Our visitors are stunned! It is wonderful to live in this house with every aesthetic objective we envisioned. Bill and his team have earned our gratitude and respect by living up to their promise to excel on behalf of the customer. They gave life to our vision. We couldn’t be happier with our beautifully renovated home.”
David & Rose Russo
“We are writing this Letter of Recommendation in honor of our General Contractor, Bill Miller of Carolina Heritage Builders, Inc. It was our absolute pleasure working with Bill on the remodeling of our mountain vacation home at 528 Mountain Watch Drive, Waynesville, NC. His promptness and taking great pride in our project was always a first priority to him. We live out of state, so we relied on Bill to plan and manage our project in a timely manner and with honesty. We totally trusted him. When we had questions or concerns, he was always ready to meet our needs. The workmanship of Bill and his trades was top of the line and his project pricing was affordable. We were very fortunate to have found such a highly professional Builder.
My husband and I would use Bill’s services again and we would gladly recommend him for your new home or remodeling needs.”
Brandt & Jane Pedersen
Maggie Valley, NC
“My mother and I can’t thank you enough for the amazing, professional, and budget friendly work you did on her new Asheville home. Moving to a new area is hard enough – but having to find a good contractor, knowing no one, was a daunting task. We were fortunate to have found you. As soon as we reached out to Bill at Carolina Heritage Builders we were immediately at ease. Not only did he provide an organized schedule for all the remodeling tasks, but he also thought of things we never would have (dimmers, registers, water lines, etc.) Bill and his subcontractors were kind, neat and helpful each and every day. He kept us informed of the progress and helped us make some great choices along the way. He was the ultimate professional and I will gladly recommend him to friends in the area.
Thanks to Bill at Carolina Heritage Builders, we now have a beautifully remodeled kitchen, new hardwood and tiles floors and expertly painted walls throughout. We are planning our next renovations and can’t wait to work with Bill again.”
Melanie & Linda Rowland
“Bill Miller, as Owner of William Allan Homes, Inc. has built two houses for me in Florida at different times in the last five years. The first new home was for my son. I later contracted with Bill to build a winter vacation home in Florida for me and my wife. We were very happy with Bill in both instances. Both homes came out beautifully. We found him to be very honest and diligent in his efforts on our behalf. He conducted himself professionally at all times. I found Bill to be very knowledgeable about construction in general and would definitely attest to his overall competency as a custom home builder. His advice and ideas during the plan development phase and during construction was much appreciated. I would not hesitate to recommend Bill to someone looking for a Builder, or to use his services again personally should the opportunity arise…read full letter…”
Joseph & Marion Mitola
Tampa, Florida 2003
“This is to certify that I have known Bill Miller, Owner of William Allan Homes, Inc. for over 3 years now. My wife and I wanted to build a custom home in Tarpon Springs, Fl., and Bill was involved with the project right from the design phase of the house. It was a real pleasure to see the house being built and I found Bill to be very informative, trustworthy and always available to answer any questions or concerns that I had. I found him to be very professional and competent at his work. I have no hesitation in recommending Bill to anyone, and I am sure that whatever he takes on he will do the work to the best of his ability.”
Tarpon Springs, Florida 2003
“I met Bill Miller of William Allan Homes, Inc. around 10 years past. I was a subcontractor doing staircases and specialty wood working. I completed two custom staircases for Bill including a full 270 degree curved staircase. I retained a state certified license as a building contractor at that time. I was very impressed with the way Bill presented himself at that time, and since have become someone that recommends him completely. He has shown that he is a very responsible contractor to his clients and the subs that work for him. I am sorry that Bill is leaving the area. He has been the only contractor in this area that I would recommend for a quality job. I build custom staircases costing in the $20,000 – $35,000 range and find this recommendation easy to word and will be a positive reference for Bill for a long time to come.”
Tampa, Florida 2003
“Bill Miller is without a doubt a professional in everything he does. His attention to detail goes without question. I am a perfectionist myself and I would expect nothing more from the contractors I work for. I have found Bill to be very knowledgeable about custom home building practices, trade coordination and final delivery of a quality product. He was always on top of everything that was going on from start to finish.
The cooperation and collaboration that Bill brought to the table was greatly appreciated by me and everyone at my company. He made each project an enjoyable experience. I always considered it a privilege to work with Bill and look forward for the opportunity to work with him again.”
Owner, Bullman Heating & Air, Inc.